External vs. Internal Security Threats: Small Business Defense

Summary: Small and midsized businesses (SMBs) need strong cyber defenses to protect against external threats and data breaches. But sometimes, threats are internal, coming from owners, managers, staff and network-connected business associates. Learn the differences between internal and external threats and how to protect company business data.

Understanding Security Threats in Small Businesses

Cybercriminals and malicious actors increasingly target small businesses because of the valuable data on their networks. Whether dealing with an external or internal security threat, business owners must remain vigilant and take proactive security measures. Unlike large corporations with dedicated cybersecurity teams, SMBs often have limited IT security resources, making them easy targets for hackers and insider threats. It is crucial to stay updated on ongoing cyber threat intelligence to understand the latest threats facing your industry sector and protect your computer network proactively.

To effectively protect business data assets, it is essential to differentiate between external cyber threats from outside the company and internal cyber threats from employees, contractors, or business partners.

What are the Most Common External Cyber Threats Small Businesses Face?

An external security threat is any attack or malicious activity conducted by individuals or groups outside the organization. These threats can take various forms, from cyberattacks to physical security breaches. Some of the most common external security threats include:

• Cyberattacks – Malware, ransomware, phishing scams, and Distributed Denial-of-Service (DDoS) attacks can compromise sensitive data and disrupt operations
• Physical Break-Ins – Criminals may attempt to gain unauthorized access to business premises to steal valuable assets or documents
• Social Engineering – Hackers use deception to manipulate employees into revealing confidential information, such as passwords or financial data
• Third-party Vendor Risks – Businesses that outsource services to third-party vendors that have network access are vulnerable if those vendors lack strong security measures

Small businesses without sufficient cyber and network security are increasingly at risk. A professional cybersecurity risk assessment can pinpoint weaknesses in network security.

Q: Aren’t all cyber security threats the same?

A: No. An insider threat is potentially more dangerous because it can be easier for an employee to gain access to data than an outside entity.

Case Study: Small Law Firm Ransomware Attack

In 2023, a small law firm fell victim to a ransomware attack after an employee unknowingly clicked on a phishing email. The attacker accessed critical private data and financial records and demanded a $60,000 ransom to restore the encrypted files. Unfortunately, the law firm had no proper backup system, forcing them to pay the ransom.

Although the data was usable, it is unclear (but highly likely) if the data was sold to other hackers on the dark web. The firm had to send notifications with offers to pay for credit monitoring for several hundred clients and their employees, past and present. This case underscores the need for employee security awareness training, secure tested backups stored outside the network, and advanced cybersecurity defenses to mitigate external cyber threats. These proactive basic cybersecurity services cost a small fraction of the ransom payment, data restoration fees and notification costs (and potential legal actions that are ongoing for several years after a breach).

Internal Security Threats: How Do Employees Compromise Cybersecurity?

Unlike external security threats, an internal threat comes from within the organization. Employees, contractors, or even trusted business partners can pose significant risks due to negligence, malintent, or lack of awareness. Common internal security threats include:

• Data Theft – Employees with access to sensitive information may steal or sell data for personal gain
• Sabotage – A disgruntled employee could intentionally delete crucial files or introduce malware into company systems
• Accidental Leaks – Employees may unknowingly expose confidential data through weak passwords or improper data handling
• Unauthorized Access – Employees accessing information beyond their clearance level can lead to potential security breaches

Q: Can insufficient cyber security by network-connected business associates put your network at risk?

A: Definitely. Any entity with direct contact with your network may be a vulnerability.

Case Study: Insider Threat Data Breach at a Medical Practice

A small medical practice suffered a major internal breach when a departing employee copied private patient data and other legally protected information. The practice was required to notify the affected patients. This information was shared and resulted in the loss of many patients and referring partners, and multiple patients have initiated lawsuits against the practice. This case underscores the importance of insider threat protection, including strict access controls, employee disclosure agreements and IT security exit procedures for departing employees.

How to Spot Insider Threat Indicators

Early identification of insider threat indicators can help businesses prevent internal breaches. Some warning signs include:

• Unusual Login Activity – Employees frequently accessing sensitive data outside of regular working hours
• Excessive Data Downloads – An employee downloading large amounts of information without a clear business need
• Disgruntled Behavior – Employees who frequently express dissatisfaction with their job or management
• Security Bypasses – Attempts to turn off security software or access restricted areas without authorization
• Repeated Policy Violations – Employees who ignore company security policies or resist security procedures

What are the Methods to Improve Insider Threat Protection?

A strong employee threat protection strategy is essential for safeguarding business operations. Here are some key measures to consider:

• Access Control Management – Limit sensitive data access to only those employees who need it
• Security Awareness Training – Conduct regular training sessions to educate employees on cyber security best practices and the latest threats facing your industry
• Employee Monitoring Systems – Use security software to track and flag suspicious network activity
• Strict Exit Procedures – Track which systems employees have access to and revoke access immediately when an employee leaves the company
• Multi-Factor Authentication (MFA) – Require multiple authentication steps to access sensitive information

Case Study: Detecting and Preventing Insider Threat

A small startup implemented insider threat protection measures after noticing a pattern of unusual login activity from an employee. After monitoring the activity, they discovered that the employee attempted to steal proprietary information. When confronted, the employee admitted to gathering data to bring to a competing company for their next job position. Because of early detection, the company prevented a potential data theft incident, demonstrating the effectiveness of network monitoring and access controls.

What Are the Defensive Strategies Against External and Internal Threats?

To build a comprehensive security plan, small companies must defend against both external cyber threats and internal security threats through a combination of technology, policy enforcement, and employee security awareness education.

Cybersecurity Technical Measures

• Install firewalls, antivirus software, and endpoint security solutions
• Implement encryption for sensitive data
• Regularly update software and apply security patches right away

Physical Security Measures

• Install surveillance cameras and alarm systems
• Restrict access to sensitive areas with keycards or biometric authentication
• Secure physical documents in locked cabinets or safes
• Review printer history to see what employees are copying and printing

Employee Company Security Practices

• Conduct regular security audits to identify vulnerabilities
• Implement strict password policies and use password managers
• Train employees on social engineering threats, such as new phishing scams

Incident Response Planning

• Develop a clear and comprehensive cyber incident response plan for cybersecurity incidents
• Establish communication channels for reporting security breaches
• Test incident response plans through simulated cyberattack drills

Q: Can I handle cybersecurity on my own? Do I need outside help?

A: Most SMBs do not have the IT resources and expertise to secure their systems effectively. It is prudent to enlist the services of professional cyber security experts that are trained in the latest attack methods and protection techniques.

Moving Forward to Defend Against External and Internal Cyber Threats

Small businesses must balance defending against external threats and internal threats to protect their data, operations, and reputation. Recognizing insider threat indicators and enforcing strong protection strategies can help prevent costly and time-consuming breaches.

Investing in basic security tools, employee security awareness training, and strict access control measures will significantly reduce the risk of cyberattacks and internal breaches. Small businesses can create a secure environment that safeguards sensitive information and business assets by staying proactive.

Data breaches and cyberattacks are expensive and very time-consuming. Years of effort and profits can be wiped out in seconds, and productivity can be affected for weeks or months. A modest investment in cybersecurity can reduce cyber risk, limit the damages from an attack and make recovery possible.